IMPORTANT ANNOUNCEMENT: SELF-CURE MORTARS
Dear Valued Customers,
At Cathedral Stone Products, we strive to provide you with premium masonry repair and maintenance products, and we continuously innovate to meet the evolving needs of the industry.
Earlier this year, we introduced our new Self-Cure line of mortars. This enhancement has been carefully formulated to ease the burden of curing our repair and pointing mortars, allowing your work to move faster and more efficiently. After extensive research and development, we are confident that our Self-Cure Mortars offer equal strength, durability, and compatibility as our Traditional Cure Mortars.
For this reason, starting August 1, 2023, Self-Cure Mortars will become our default, stocked product, readily available for your immediate purchase and delivery. We have made this decision based on the overwhelmingly positive feedback we have received during the product testing phase, as well as the increased demand for Self-Cure Mortars in recent months.
In light of this change, we will be transitioning our Traditional Cure Mortars to a made-to-order product. While we understand that some customers have developed a preference for Traditional Cure Mortars, we believe that our Self-Cure Mortars represent a significant advancement in mortar technology. By making Self-Cure Mortars our default product line, our intent is that you have access to the most advanced masonry repair materials for your projects.
We want to be transparent and acknowledge that this transition may cause a slight delay in order fulfillment for Traditional Cure Mortars. We kindly request your patience and understanding during this adjustment period. We are committed to fulfilling all Traditional Cure Mortar orders as promptly as possible, but please be aware that the lead time may be slightly longer than you have experienced in the past.
As always, our dedicated team of experts is available to address any questions or concerns you may have regarding this change or our Self-Cure Mortar line (tech@cathedralstone.com). We value your continued partnership and appreciate your support as we strive to deliver exceptional products that meet your masonry repair and maintenance needs.
Thank you for your continued trust in Cathedral Stone Products.
Sincerely,
Dennis Rude
Stonecutter & President
Cathedral Stone Products
